STORE POLICY
Customer Care
We believe in fostering a relationship of trust and support with every customer, ensuring your journey with our tech device is seamless and satisfying. Our dedicated team is here to assist you with any queries, concerns, or assistance you may require. We strive to provide timely and effective solutions, from pre-purchase inquiries to after-sales support, including troubleshooting, warranty assistance, and guidance on returns if any.
Your satisfaction is paramount, and we encourage you to reach out to us through the following channels:
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Email: berljmanagement@hotmail.com
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Phone: +971585973702
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​We are committed to responding to your inquiries promptly and working diligently to resolve any issues to your satisfaction.
Privacy & Safety
Your privacy and the security of your personal information are of the utmost importance to us. We are committed to protecting your data and ensuring a safe and secure experience. This section outlines how we collect, use, store, and protect your information.
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Data Collection and Use
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We collect information necessary to process your orders, provide customer support, and improve our services.
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We use this information to:
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Process and fulfill your orders.
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Provide customer support and respond to your inquiries.
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Communicate with you about your orders, updates, and promotional offers (with your consent).
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Improve our website, products, and services.
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Prevent fraud and ensure the security of our systems.
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Comply with legal obligations.
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Payment Processing
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To ensure secure payment processing, we use trusted third-party banking services to verify your payment information. When you make a purchase, your payment details are securely transmitted to these providers. We do not store your complete credit card information on our servers. These third-party providers have their own privacy policies, which we encourage you to review
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Updates to this Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Payment Methods
- Credit / Debit Cards
- STRIPE / PAYPAL
- Offline Payments (Bank Transfer)